Custom Graphic Design Policies, Terms & Conditions
Graphic Design Work
Graphic Design work turnaround time is approximately 5 business days from the date that you have provided all necessary information and imagery and paid your deposit for graphic design work. The deposit for graphic design work covers the base fee to begin the artwork at $50. Graphic design work will then be billed at $20 per hour after the first hour, and the payment will be required before receiving the finished artwork free of watermarks. Graphic design work allows for the initial creation of the design and 2 revisions. A revision constitutes a change or variation to the design and is typically a change of less than 1/4 of the design. A revision is a slight modification to move forward toward the final design. A new design concept is not considered a revision. This means that a new design concept would be an addition to the order, and would need to be quoted separately, in addition to the current order quote. Any additional revisions after the first 2 will be billed at $20 per hour.
To ensure satisfaction, we encourage customers to provide inspirational pictures, color palettes, and company logos up front.
Occasionally due to large orders coming in, graphic design times may exceed the standard 5 business days. Bone Crusher Concepts tries to alert our customers in every case this happens, however, if you have a specific deadline that your order must be received by, please let us know.
Graphic Design work created by Bone Crusher Concepts is intellectual property of Bone Crusher Concepts and can not be utilized by any outside business without our written consent. Submitted artwork that is not created by Bone Crusher Concepts is owned by the customer. Bone Crusher Concepts will not reproduce your artwork without your permission.
Holidays
The following holidays will not be considered business days and will not count towards production time:
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New Year’s Eve
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New Year’s Day
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Easter
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Memorial Day
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Independence Day
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Labor Day
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Thanksgiving Day
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The day after Thanksgiving
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Christmas Eve
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Christmas Day
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The day after Christmas
Refunds
Due to the nature of graphic design work, there are no refunds.
Social Media Sharing
We love to post finished products to Bone Crusher Concepts social media. If you would not like us to post your finished products to social media, please notify us. If you do not notify us, we will assume we have your full permission to post pictures of your finished products.
Other terms and conditions
Bone Crusher Concepts reserves the right to refuse service without disclosing a reason.
Prices, turnaround times, and all terms are subject to change without further notice.